Frequently Asked Questions

Our FAQ is a general list of helpful topics. For more information, please contact our office, and one of our team members will be happy to help.


Getting Started

Getting Started

How do I get an information package?

Prospective investors may request an information package by phone or email. For inquiries by phone, please call (720) 457-6844. For email inquiries, you can reach us at

Can anyone get an investment proposal?

We encourage anyone who is seriously considering hiring a portfolio manager to request an investment proposal so long as they are financially qualified investors. However, we reserve the right to not write a proposal (or to withdraw a proposal) if we feel a person is not financially qualified or committed to a long-term relationship with our company or if that person does not agree with the guiding principles of our firm.

Will you give me advice on all my assets even if you are not managing them?

We only advise and manage assets that are set aside in specific Schwab accounts and placed under our care. As CFP professionals, we will consider all of your household assets and accounts when building your financial plan. We may offer advice on policies or accounts not initiated by us, if that falls under our review.

Will you accept stocks, bonds, and mutual funds that I transfer in?

We will accept securities into an account, but most will not be retained unless they are the same securities that we used in your investment proposal. Our responsibility is to manage your portfolio to the best of our ability. That includes selecting and monitoring all securities held in your account.

What do I do if I have mutual funds or other securities that I want to keep?

You may hold investments aside inside your portfolio. However, if the customization of your portfolio becomes too cumbersome, Jenkins Wealth may ask that you move that to a separate account.

Investment Strategy

Am I involved in the day-to-day portfolio decisions?

Each portfolio follows a predetermined investment strategy. The portfolio you chose will largely be based on your risk tolerance, time horizon, and current financial situation. You are hiring Jenkins Wealth to manage your accounts day-to-day according to this plan.

How will I know a trade has occurred in my account?

Charles Schwab will notify you by mail or email each time Jenkins Wealth makes a trade in your account. All trades are conducted in accordance with your written Investment Policy Statement. You do not need to contact anyone when you see a trade has been made. Please contact us if you have a question about a trade.

How do you select one fund over another?

No two indices are created equal, and no two index funds or ETFs are managed in the same way. We analyze the underlying structure and range of each fund to find the ones that best represent each asset class in a portfolio. We may also look at other factors, such as volume, when making any portfolio decisions.

Do you publish the past performance of your strategies?

As fiduciaries, we adhere to the strictest performance reporting standards. Each client receives a personal quarterly performance report displaying the performance in each of their managed accounts.

Account Operations & Reports

What custodian does Jenkins Wealth use?

At Jenkins Wealth, we use Charles Schwab and Co., Inc. as the custodian and licensed broker-dealer. Jenkins Wealth has selected Charles Schwab Institutional as custodian because of our trust level in their ability and commitment to client service, low trading cost, and dedication to operational efficiency.

Is Jenkins Wealth affiliated with Charles Schwab Institutional?

No. Jenkins Wealth is not affiliated with Charles Schwab Institutional or their parent company, nor are we compensated by that company in any way through fees, commission, or incentives. Charles Schwab does provide our firm with the necessary software and data downloads that allow our in-house portfolio management system to work efficiently with Schwab’s trading and billing systems. This software is available to all investment advisors affiliated with Charles Schwab Institutional.

Do I have to go to a Schwab office to open an account?

No. You will sign Schwab Institutional paperwork that we will send to you in order to open an account, eliminating the need to visit a Schwab office. However, if there is a Schwab office nearby, you may go there to deposit checks rather than mailing money to Schwab.

Will I have internet access to my account?

Yes. You may access your account(s) with Jenkins Wealth 24 hours per day, 7 days per week through our client login section. The client login section will display a summary of all of your accounts with us, including your current portfolio value, allocation, and quarterly performance. For access to more detailed account information, such as account activity and year-end tax reports, clients can access everything through Charles Schwab’s login.

How often will I receive statements and reports?

Charles Schwab will send statements at least quarterly for all accounts. These statements show account balances, trades, cash flows, and unrealized gains, etc. Statements are available in paper as well as through email. In addition, Jenkins Wealth will provide quarterly performance reports inside your client portal.

Will I receive reports that will help with tax preparation?

At the end of each year, Charles Schwab will send a 1099 for any taxable event. In addition, a realized gain/loss statement is available online from Schwab.

Is there a cost to terminate the agreement if I am not satisfied with your services?

No, Jenkins Wealth does not charge a fee to terminate the agreement. Either party can terminate the Agreement at any time and for any reason.

Asset Transfer & Withdrawals

Transferring Assets

Once you're ready to invest with Jenkins Wealth, the first step is to create an account with our custodian, Charles Schwab. Rest assured, our customer service team will aid you in this simple process, sending you all paperwork required to open accounts and transfer assets to Charles Schwab.

Once this account has been set up, your assets can then transfer seamlessly. From start to finish, the entire process is typically 5-7 business days. However, for some assets, depending on the type of security, it may take up to several weeks. Our team at Jenkins Wealth will keep you up to date as your transfer progresses.

Typically, we do not hold securities in our portfolios that do not align with the Market Guard™ investment strategy. However, we understand many of our clients may have securities that would realize a taxable gain if sold. If an exception can be made, Jenkins Wealth will hold those positions aside inside their portfolio. However, if it becomes too cumbersome to manage those positions, Jenkins Wealth reserves the right to ask that those positions be moved to a separate account.

Withdrawing Assets

Clients may choose to withdraw money from a managed account at any time, either by automatic cash transfer or by mailing a traditional paper check. Once a bank link has been established, automatic cash transfers can move money electronically from your Schwab account directly to your checking account. This process takes between 24–72 hours, and the transfer is completed at no cost through Schwab MoneyLink.

Statements & Reports

Schwab Statements and Reports

Charles Schwab Institutional provides the custodial services for our client accounts. At least quarterly, our clients can expect to receive a Schwab statement detailing the current positions and valuations to each client. In addition, trade confirmations are sent by Schwab whenever Jenkins Wealth conducts a trade in an account. At the end of each year, clients will receive a 1099 from Charles Schwab for any reportable or taxable event. The Schwab Alliance website offers an array of daily print-on-demand reports that you may download at any time. Clients may elect to receive Schwab statements and reports electronically rather than by standard mail, which is highly encouraged in order to reduce paper waste.

Jenkins Wealth Reports

Each quarter, clients will receive a Quarterly Performance Report (QPR) from Jenkins Wealth, which provides the following information:

  • An account valuation with unrealized gains and losses.
  • A billing statement demonstrating the calculation of our quarterly management fee.
  • A performance report representing last quarter’s performance as well as since-inception performance.

Our clients are offered updated ADV Forms, Privacy Statements, and a Code of Ethics annually to comply with SEC requirements. These SEC-required items will also be available by regular mail upon request.

Security & Privacy

Does anyone at Jenkins Wealth have access to my money?

Jenkins Wealth has limited power of attorney to do three things: 1) Trade securities with discretion; 2) Request that Schwab send a check to a Client directly or to a Client's bank; 3) Be paid a quarterly management fee from the account based on the contract rate. We have no other access or authority.

How is my privacy protected?

Jenkins Wealth complies with all privacy laws affecting financial institutions. Each year, our clients receive a Privacy Statement that outlines this responsibility in detail. Those standards are regularly reviewed to ensure they cover all forms of communication. Briefly, we will not release any information to any person who is not directly named on your account unless we have your permission to do so, with the exception of legal and regulatory authorities.

What does it mean to be a Registered Investment Advisor?

All professional investment advisors are required to register with the U.S. Securities and Exchange Commission (SEC) and/or the State(s) in which the firm conducts business activities. That registration is called an ADV, and it is available in two parts. ADV Part I is basic information about the advisory business, and ADV Part II is about the individual investment advisor.

How does a Registered Investment Advisor differ from a brokerage firm?

Registered Investment Advisors are in the investment management business and are monitored closely by specific regulatory agencies. In contrast, brokerage firms are primarily in the financial product sales and distribution business and are regulated by FINRA. As a Registered Investment Advisor, we have a higher level of fiduciary responsibility than brokerage firms. We are required by law to work in our client's best interest. Our fee is based on assets under management (AUM) rather than the brokerage model that is tied to the sale and distribution of financial products.

What ethical standards does Jenkins Wealth adhere to?

All personnel, including management, are required to sign an Annual Ethics Statement that outlines our ethical standards. Everyone at Jenkins Wealth adheres to that strict ethical code as part of our daily operations.